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Known employer and mid-level role but niche data-governance focus and shift schedule reduce applicant density.
Domain-specific governance and CRM/finance system experience moderately limits cross-industry transferability.
Explicit minimum experience, mandated domain-specific years and degree requirement increase shortlisting strictness.
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Maintain and ensure high quality and consistent customer master data across Salesforce, finance, and reporting systems by cleansing, enrichment, and resolving data inconsistencies.
Manage account validation, creation, updates, hierarchy changes, and related data governance requests within SLA requirements.
Recommend and document improvements in data governance processes and standards, maintaining audit trails for data changes.
Minimum 4 years relevant experience with at least 2 years in Data Governance, Data Quality, Master Data Management, or related data operations role.
Proven experience managing customer account data including account setup, cleansing, hierarchy management, and relationship mapping across CRM and finance systems.
Proficiency with digital tools and data systems; familiarity with Salesforce CRM or similar platforms is a plus.
Bachelor's degree in Information Systems, Management Information Systems, Data Analytics/Data Science, Business Analytics, Supply Chain/Operations Management.
Experienced in handling complex customer master data scenarios across multiple systems, including hierarchy and relationship management.
Detail-oriented with strong operational discipline to maintain SLAs for data governance tasks and case queue management.
Skilled in collaborating across multiple teams such as Business Operations, Sales Operations, Order Management, and Finance to support integrated system data alignment.