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Tier-1 brand plus metro location increase applicant density, but role-specific SCCM/Desktop specialization limits breadth.
Core desktop/SCCM skills transfer across industries, though banking compliance/regulatory knowledge raises sensitivity moderately.
Explicit 6-8 years requirement plus mandatory SCCM, Windows, banking compliance and ITIL make filters stringent.
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Manage and support End User Support (EUS) infrastructure, including Windows desktops/laptops, ensuring high uptime and quality user support in India.
Oversee BAU operations and execute project activities such as new system installations and migrations within the EUS infrastructure domain at the country level.
Manage onsite and offshore vendor teams to deliver support and service, ensuring compliance with defined processes including system management, security hardening, patch management, and incident/change/problem management.
6-8 years of experience in Windows Desktop OS, SCCM, and Printer Configuration support.
Bachelor's degree in computer science, engineering, or related scientific field.
Knowledge of ITIL V3 processes; ITIL V3 certification preferred.
Location: DBS Bank Centre, India; work in coordination with internal and external stakeholders.
Experienced in Windows Desktop OS administration with strong expertise in SCCM, patch management, system hardening, and printer support within banking or financial IT infrastructure.
Operates with strong focus on compliance, risk management, and audit process adherence specific to banking regulations (including RBI guidelines).
Skilled in managing vendor teams and collaborating across multiple stakeholder groups including users, IT, IS, applications, and regional technology teams.