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Tier-1 brand plus mid-level ServiceNow specialization yields moderate applicant competition.
ServiceNow platform specialization limits cross-industry transferability, increasing background sensitivity.
Explicit 2-5 years and required ServiceNow hands-on experience create moderately strict filtering.
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Develop, configure, and maintain enterprise-scale ServiceNow solutions focused on ITSM, TSOM, and CMDB to support incident, request, problem, change, and service operations workflows.
Integrate ServiceNow with Telecom order management and other enterprise systems to enable end-to-end order orchestration and operational stability.
Support software development lifecycle including scripting, testing, production support, upgrades, automation, and applying DevSecOps practices.
Bachelor's degree in computer science, engineering, information systems, or equivalent experience.
2-5 years of relevant work experience with at least 1 year of hands-on ServiceNow development including scripting and flow designer.
Proficiency in JavaScript, REST APIs/integrations, databases, and cloud fundamentals.
Ability to work nights, weekends, variable schedules, and overtime as necessary.
Experience designing and implementing enterprise-level ServiceNow solutions including ITSM, TSOM, CMDB, and integration with telecom/order management and enterprise OSS/BSS environments.
Experience with SaaS ServiceNow development, automation, and operational support in large enterprise or telecommunications contexts.
Possession of ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) is preferred.