Back
Tier-1 employer, generic Software Engineer title, and metro location create high applicant competition.
ServiceNow platform skills transfer across industries but remain platform-specific, so moderate transferability.
Multiple mandatory ServiceNow integration skills and platform-specific requirements imply strict technical filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Perform daily maintenance, administration, and customization of ServiceNow platform focused on CSM modules and agent workspace configuration.
Integrate ServiceNow with third-party systems via APIs, implement automation using workflows, Flow Designer, and Orchestration.
Manage upgrades, ensure system stability, troubleshoot issues, and provide technical support and training to end users.
Bachelor’s degree in Computer Science, Information Technology, or related field.
2-4 years' experience in ServiceNow CSM development including agent workspace configuration and API integrations.
Strong experience with ServiceNow Flow Designer, Integration Hub, Scripted REST APIs, and CSM Module implementations.
Proficient in JavaScript, HTML, CSS, with experience in REST/SOAP integrations and automation governance.
Candidate has operational experience managing end-to-end ServiceNow CSM implementations and third-party system integrations under Agile and DevOps environments.
Demonstrates deep technical expertise with ServiceNow platform customization, workflow automation, and upgrade management.
Experienced with governance of automation processes including auditability, logging, and AI agent enablement design.