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Niche ServiceNow architect skills and senior requirement reduce applicant density despite metro Bangalore location.
Strong ServiceNow, ITSM, and certification requirements limit transferability across industries.
Mandatory ServiceNow certifications and explicit 6+ years plus architect experience create strict shortlisting filters.
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Own architectural design, scalability, security, performance, and governance of ServiceNow platform across internal and multiple customer instances.
Lead and execute ServiceNow implementations including service management solutions, process automation, integrations, and AI capabilities deployment.
Provide technical leadership, stakeholder collaboration, and contribute to pre-sales and consultancy engagements ensuring alignment with business objectives.
Minimum 6+ years experience with at least 3 years as a ServiceNow Architect.
Certified System Administrator and Certified Application Developer certifications mandatory.
At least one Implementation Specialist certification in Customer Service Management, Service Mapping, Discovery, or IT Service Management required.
Strong understanding of IT service management and ITIL framework, with proven enterprise-level solution design and delivery.
Experienced in managing multiple ServiceNow instances with cross-module architectural expertise and governance skills.
Demonstrates ability to independently manage multiple priorities and deliver strategic, comprehensive ServiceNow architecture plans.
Capable of stakeholder engagement and communication at various levels, contributing technically and commercially (pre-sales) in complex environments.