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Tier-1 bank, metro location, and mid-level experience increase competition despite niche SAP specialization.
High industry specificity: SAP banking functional skills transfer poorly outside financial services.
Explicit 4–6 years SAP finance requirement, ITIL and banking experience make filters highly strict.
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Own L2 operational support and platform stability for SAP Banking Services across production and non-production environments.
Proactively monitor and resolve incidents ensuring service restoration within SLA to minimize customer impact.
Collaborate with infrastructure, security, and platform teams to maintain system availability, performance, and drive continuous improvement leveraging automation and AI tools.
4-6 years experience with SAP Finance products, preferably SAP Banking Services and TRBK modules (Business Partner, Deposits, Loans, Payments).
Bachelor’s or Master’s degree in Computer Science or Information Technology Engineering.
Knowledge of incident and change management processes, ITIL Service Management in regulated industries (banking, financial services).
Work Experience Required: 4-6 years in SAP Finance/Banking domain.
Experienced in managing SAP Core Banking operations in large or regulated environments with incident and change management expertise.
Skilled in stakeholder management and technical troubleshooting, including root cause analysis.
Familiarity with ABAP debugging and leveraging AI tools for automation will strengthen candidacy.