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Metro location, common SRE title, and moderate company brand increase applicant competition.
Platform SRE skills transferable across sectors, but multi-region SaaS and specific tooling moderately restrict fit.
Strong mandatory technical stack and multi-region SaaS experience required, but no fixed years specified.
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Operate and scale Kong’s global multi-region SaaS platform (Konnect) across AWS, GCP, and Azure to ensure reliability, availability, and performance.
Build, automate, and maintain Kubernetes-based infrastructure using Terraform/Terragrunt, Helm, and ArgoCD with strong focus on multi-region data layers (PostgreSQL, Redis, ClickHouse, Druid).
Lead continuous improvement in CI/CD pipelines, observability (Datadog, Prometheus, Grafana), incident response, and scaling initiatives for reliability, resilience, and cost-efficiency.
Bachelor’s degree in Computer Science or equivalent practical experience.
Proven experience managing enterprise-scale SaaS or PaaS systems, specifically multi-region and multi-tenant secure environments.
Expertise in Kubernetes operations and Infrastructure as Code tools such as Terraform or Terragrunt.
Experience working in 24/7 production support environments and strong knowledge of CI/CD pipelines and GitOps workflows (ArgoCD, Helm).
Experienced in running and scaling multi-cloud SaaS platforms with automated infrastructure and deployment practices.
Skilled at managing complex, distributed systems including API gateways, service mesh architectures, and multi-region database layers.
Able to work effectively in global on-call rotations and drive operational excellence through automation, observability, and resilient system design.