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Lesser-known employer and specialized release/ITIL focus lowers applicant competition despite metro location.
Strong requirement for regulated/public-sector and ITIL experience limits cross-industry transferability.
Mandatory ITIL and regulated/public-sector release experience create strict screening filters for candidates.
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Lead and manage end-to-end change management processes including preparation, execution, and post-implementation review to ensure smooth business transitions.
Plan, coordinate, and oversee release cycles ensuring governance, compliance, approvals, and minimal operational disruption while collaborating with technical teams.
Develop and implement stakeholder communication plans and provide support and training to business users for successful adoption, applying Agile principles throughout.
Conduct risk assessments and manage compliance with regulatory and business continuity standards during change and release activities.
Champion process improvement by applying industry best practices and Agile methodologies to enhance change and release frameworks and organizational capability.
Proven experience in Change and Release Management within public sector or highly regulated environment.
Strong understanding of ITIL frameworks and industry best practices.
Comprehensive understanding of Agile methodologies relevant to change and release management.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing multiple initiatives in regulated environments minimizing operational risk and disruption.
Skilled in stakeholder engagement and communication, able to translate complex technical and business issues into clear messaging.
Analytical and decision-oriented with strong problem-solving skills and ability to drive continuous improvement through Agile and ITIL frameworks.