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Tier-1 brand, metro location, senior yet generic PM role with broad requirements increases competition.
Core PM skills are transferable but client-delivery and IT operations favor industry-specific experience.
Explicit 8-10 years requirement and mandatory project management skills create moderately strict shortlisting.
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Manage end-to-end project delivery including delivery governance and compliance with SLAs and quality standards for operational excellence.
Maintain client relationships through regular engagement, business reviews, and managing escalations to enhance customer satisfaction and drive new opportunities.
Lead capability development, talent pipeline creation, and team management including resource planning, training, performance, and engagement initiatives.
Mandatory skill: Project Management.
Work experience required: 8-10 years.
Location: Mumbai, Maharashtra, India.
Contract position; other requirements such as notice period not explicitly mentioned.
Experienced in managing complex IT projects with strong focus on delivery governance and compliance adherence.
Skilled in client relationship management and driving continuous process improvements through operational and automation initiatives.
Proven capability in talent and team management including demand forecasting, training, performance management, and employee engagement in a technology services environment.