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Niche Dynamics 365 and Synapse skills reduce applicant pool despite a strong global brand.
Highly specialized Dynamics 365 and Azure Synapse skillset limits transferability across industries.
Mandatory Dynamics 365, Synapse, SQL experience and explicit 5-6 year requirement enforce strict filters.
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Administer, configure, customize, and maintain Microsoft Dynamics 365 platform including security via Azure Active Directory groups.
Troubleshoot, replicate, and fix production issues related to Dynamics 365 customizations using Power Automate, Business Process Flows, JavaScript, and Plugins; manage bug fixes and adhere to deployment practices.
Monitor ServiceNow incident queues for Dynamics 365, own issue resolution within SLAs, maintain and enhance Azure Synapse data pipelines, and support monthly release activities on weekends.
Minimum 5-6 years of experience supporting and customizing Microsoft Dynamics 365 and building data pipelines in Azure Synapse.
Bachelor’s degree in Computer Science, Information Technology, or related field.
Strong skills in Microsoft Dynamics 365 Sales & Customer Insights including Power Automate and JavaScript customizations.
Experience with Azure Synapse pipelines, complex SQL queries on SQL Server, and working with multiple data sources (databases, APIs, SFTP, ADLS).
Experienced Microsoft Dynamics 365 developer/administrator with strong troubleshooting and customization capabilities focused on enterprise-scale CRM systems.
Skilled in managing, enhancing, and troubleshooting Azure Synapse data integrations within complex cloud environments.
Comfortable working in a hybrid setup with incident management responsibilities and adherence to SLAs, including weekend support during release cycles.