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Senior leadership role at a Tier-1 biotech in metro Hyderabad with niche OTC/SAP skills yields moderate competition.
OTC, SAP, and regulated biopharma experience strongly required, limiting cross-industry transferability.
Explicit 12+ years, 7+ leadership and mandatory SAP/OTC expertise enforce strict shortlisting.
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Lead global Order-to-Cash (OTC) digital platforms and support operations across Americas, EMEA, and JAPAC, focusing on SAP, EDI, CRM (Salesforce), RPA, and AI tools.
Own business prioritization and roadmap for core OTC systems ensuring reliability, usability, and alignment with business goals.
Drive process standardization, automation to reduce cycle times, improve service metrics, and lead a global team to deliver measurable improvements in cycle time, service quality, and operational efficiency.
12+ years experience in SAP, Order-to-Cash, supply chain, or customer operations.
7+ years of people leadership experience managing global or distributed teams.
Strong expertise in SAP OTC processes including order management, billing, and returns.
Work Experience Required: 12+ years explicitly stated; Leadership experience required (7+ years).
Experienced in managing and scaling global digital OTC operation teams supporting multiple regions and platforms.
Proficient with OTC digital tools and platforms like SAP, Salesforce CRM, EDI, RPA, and AI with strong systems thinking on end-to-end OTC.
Skilled at cross-functional stakeholder leadership and program delivery driving measurable operational effectiveness and transformation in regulated industries such as biopharma.