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Tier-1 brand, mid-level DevOps role, metro locations, and broad skill demand create high competition.
Specialized LLM reliability, SRE and observability skills restrict cross-industry transferability.
Explicit 6–9 years plus mandatory LLM reliability, SRE, observability, and Python skills enforce strict filters.
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Manage and optimize automation frameworks to improve service delivery and operational efficiency.
Lead project management and collaborate with delivery teams to ensure timely delivery of managed services and cost reduction.
Develop and maintain automation and business process solutions supporting continuous improvement and service level management.
6-9 years of relevant work experience.
Bachelor's degree required.
Proficiency in Python development and automation frameworks, including FastAPI, Pytest, asyncio, Git.
Experience with AgentOps & LLM Reliability Engineering tools (e.g., Langfuse, LangSmith, OpenTelemetry, Datadog) and incident response tools (e.g., PagerDuty, Opsgenie, ServiceNow).
Experienced in automation framework design, business and workflow process automation within managed services contexts.
Ability to navigate complex client relationships and anticipate team and client needs in dynamic environments.
Capable of mentoring junior members and driving digital transformation initiatives through process optimization.