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Tier-1 brand, mid-level generalist SRE role, metro locations increase applicant competition.
Core SRE skills transferable but require domain-specific observability and managed-services experience.
Multiple mandatory SRE observability, automation, IaC and explicit 3-5 years requirement.
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Support transition and management of outsourced services to enhance client operations and reduce costs.
Collaborate with delivery teams to optimize processes, utilize automation frameworks, and improve service efficiency.
Engage in continuous process improvement, service management strategy development, and stakeholder feedback integration.
3-5 years of work experience in relevant roles.
Proficiency in Observability Platforms (Datadog, Splunk, Grafana/Prometheus/Open telemetry, or Dynatrace).
Experience with Site Reliability Engineering concepts such as SLO/SLI frameworks, error budgets, and MTTR improvement.
Bachelor's degree and oral/written proficiency in English required.
Strong skills in automation framework design and business process automation.
Experience with operational performance management and continuous process improvement.
Ability to apply intellectual curiosity and commercial awareness to drive digital transformation in client engagements.