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Niche Atlassian plus AI and compliance requirements reduce applicants despite metro location.
Atlassian and automation skills transfer across industries, but HIPAA healthcare compliance increases specificity.
Explicit 3+ years, mandatory Atlassian/SaaS experience and HIPAA/SOC2 compliance create strict filtering.
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Manage the full lifecycle of SaaS applications including discovery, configuration, optimization, security, and governance to maximize business value and ensure HIPAA compliance.
Administer and optimize Atlassian platforms (Jira, JSM, Confluence, CMDB, Statuspage) with AI-driven automations, predictive insights, and integrations using scripting and APIs.
Collaborate with cross-functional teams to implement security controls, compliance processes, handle vendor support, and deliver reports on SaaS usage and costs to IT leadership.
Bachelor's degree in IT or related field.
3+ years of experience in IT operations, SaaS administration, and supporting cloud-based Atlassian applications (Jira, Jira Service Management, Confluence).
1-2 years of experience leveraging artificial intelligence and advanced scripting (e.g., Python, PowerShell, REST APIs).
Experience working with audit, privacy, and security requirements including SOC2 and HIPAA.
Experienced in managing enterprise SaaS platforms with a focus on integrating AI capabilities to improve operational efficiency and user experience.
Skilled in applying advanced scripting and APIs for automation, complex migrations, and platform integrations across ITSM, IAM, and CMDB systems.
Ability to work independently in fast-paced environments managing multiple complex projects with strong documentation and collaboration skills.