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Metro location and common SRE skillset create moderate applicant competition for this non-remote role.
Requires automotive IoT and cloud SRE expertise, so industry-specific background is strongly preferred.
Explicit 7–10 years plus many mandatory cloud, automation, and SRE technologies makes filtering highly strict.
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Provide technical leadership and subject matter expertise for connected vehicle products with focus on incident triage and resolution within SLA.
Own and resolve assigned customer and internal cases, including P0/P1 incidents with on-call 24/7 responsibilities.
Lead automation initiatives, perform root cause analysis, mentor 2nd tier personnel, and develop documentation and troubleshooting tools.
B.Tech/B.E or M.Tech in Electronics & Communication or Computer Science.
7 to 10 years of enterprise infrastructure technology experience.
Strong knowledge of cloud platforms (AWS & Azure), containerization (Docker), orchestration (Kubernetes), Linux, scripting (Python, Shell), and automation tools (Ansible, Puppet, Chef, Terraform).
Experience with monitoring tools (Datadog, Nagios, Zabbix, Grafana, Prometheus), messaging protocols (HiveMQ, Kafka, MQTT), and networking concepts (VPN, CIDR, subnets, certificates).
Experience operating in multi-disciplinary cloud and automotive IoT environments handling enterprise-grade incident management and automation.
Technical liaison experience coordinating between clients, engineering, and support teams with focus on SLA adherence and customer workshops.
Strong operational expertise in troubleshooting, tool development, and mentoring to reduce escalations and enhance support effectiveness.