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Niche mainframe skillset and senior requirement reduce applicant density.
Specialized mainframe operations skills tie strongly to specific industries, limiting transferability.
Explicit 10+ years requirement and mandatory mainframe tooling make filtering strict.
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Perform end-to-end mainframe batch operations including scheduling, monitoring, batch job recovery, and file transfer management across Production, QA, and Test environments.
Analyze and troubleshoot JCL abends, dataset allocations, and job scheduling issues ensuring smooth system operations and adherence to SLAs.
Manage ITSM incident/problem tickets, coordinate escalations, weekend IPL support, and collaborate with development and infrastructure teams for operational continuity.
10+ years of Mainframe Production Support experience covering batch processing, job scheduling (OPC/TWS), NDM/Connect Direct file transfers, and dataset management (VSAM, GDG, BIOS, TIF).
Experience with JCL troubleshooting, job recovery, and system maintenance activities including IPL support.
Proficiency in using ITSM tools for incident and problem management, including ticket creation, reassignment, and closure.
Work Experience Required: 10+ years relevant Mainframe Production Support.
Strong operational focus on maintaining high system availability, executing batch job monitoring, and resolving production issues swiftly.
Experienced in cross-team collaboration with development, storage, and infrastructure teams to handle job ownership, recoveries, and escalations.
Demonstrated capability in managing multiple environments (Production, QA, Test) and complex scheduling tools within mission-critical mainframe systems.