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Entry-level, metro role and common application-support title increase competition.
Core API, DB and OS skills are transferable, banking context adds moderate domain bias.
Explicit 0–2 years plus mandatory DB, OS, and API skills creates moderate screening strictness.
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Provide support for APIs interfacing with Channels and Payments applications, including incident and service request management via ITSM tool.
Coordinate with third-party vendors and application owners for issue resolution and support activities.
Perform operational checks and generate periodic reports; identify vulnerabilities and collaborate with security teams to address them.
Bachelor's degree in Computer Science, Information Technology, or related field.
0 to 2 years of work experience in application/API support.
Hands-on experience with APIs, Oracle PL/SQL or MS-SQL, and Windows/Linux environments.
Experience working with hybrid teams.
Candidate comfortable managing API support and bug fixes in multi-application environments.
Able to handle coordination with third-party vendors and align with IT operational processes.
Proactive in incident review and automation opportunities with attention to application security.