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Known employer, popular platform/devops role, and likely metro hiring drive moderate competition.
Low because platform/devops skills are broadly transferable across industries.
Medium because senior title and Dynatrace certification raise filtering despite no explicit years requirement.
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Diagnose and resolve complex technical issues related to application software to support end users effectively.
Collaborate with development teams to implement software fixes and enhancements and participate in software release testing and deployment.
Develop and maintain support documentation and training materials; identify opportunities for process improvements and automation in support operations.
Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or Master's in Software Engineering.
Certification: Dynatrace Certified Associate mandatory.
Work Experience Required: Not explicitly mentioned in the JD.
English language proficiency at C2 level; role is office-based in India with day shift timing.
Experienced in application support with strong capability to diagnose and resolve software issues collaboratively with development teams.
Familiarity with Agile methodology, change management, and modern operations as indicated by required skills.
Comfortable working in a structured office environment on day shifts, engaging with process improvement and automation initiatives.