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Tier-1 employer, metro location, and broad program-management skills create moderate applicant competition.
Program management skills are transferable across industries, though L&D-specific experience increases domain bias.
Explicit 8–12+ years, domain experience, and leadership/vendor management requirements increase screening strictness.
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Own end-to-end management of learning projects lifecycle including intake, prioritization, planning, execution, and delivery across multiple global business units.
Establish and maintain governance, SLAs, process consistency, and track project progress, risks, and vendor performance to ensure on-time, quality delivery.
Provide leadership with dashboards, reports, and operational updates to support decision-making and drive operational efficiency and continuous improvement.
Graduate or Postgraduate degree required; relevant certifications in project or program management, learning, or business management preferred.
8–12+ years experience in Program Management, PMO, Learning Operations, L&D Shared Services, Consulting, or Operations.
Experience managing global stakeholders, cross-functional virtual teams, vendors, and distributed workforces.
Proficiency with Microsoft 365 and project management tools.
Experienced in managing complex, cross-functional learning programs with a strong operational and reporting mindset at both strategic and execution levels.
Skilled in stakeholder management, coaching teams, and vendor performance oversight in a global, fast-paced environment.
Demonstrated ability to define and implement process improvements and provide leadership governance through operational dashboards and reports.