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Tier-1 brand, metro location, and popular TPM title create high applicant competition.
Specialized fraud, AML, and banking process expertise reduces cross-industry transferability.
Requires banking fraud/AML domain expertise and BPMN/Signavio tooling, but no explicit years requirement.
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Design and optimize end-to-end operational processes focused on fraud detection, AML/KYC, sanctions screening, and case management within digital retail banking.
Translate regulatory and business requirements into BPMN 2.0 process models using Signavio and manage process changes in JIRA with focus on accuracy and minimizing rework.
Collaborate cross-functionally with Legal, Compliance, Risk, Operations, Product, and Technology teams to enhance process efficiency, control, and fraud prevention.
Experience in process design or business analysis within retail banking and wealth management, specifically in Fraud, Financial Crime, Payments, or Servicing.
Proficiency in BPMN 2.0 standards and Signavio or similar BPM tools, plus experience with JIRA and Confluence for workflow and documentation management.
Strong understanding of fraud and financial crime frameworks including AML, KYC, sanctions screening, suspicious activity reporting, and transaction monitoring.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in complex process design meeting operational, regulatory, and customer goals within retail banking related to fraud and financial crime.
Demonstrates ability to synthesize regulatory and business requirements into clear process logic and drive ‘first-time right’ design discipline to reduce rework.
Familiar with UK retail banking environment and large-scale transformations; experienced with AI/LLM tools in process or documentation design is a plus.