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Tier-1 brand, metro location, and generalist senior DevOps role drive high applicant competition.
Specialized CDN, caching, streaming and networking expertise limits cross-industry transferability.
Explicit seven-year minimum, mandatory CDN/ops expertise and networking skills enforce strict shortlisting.
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Manage daily operations and incident response for Disney's global Content Distribution Network (CDN) including root cause analysis and performance tuning.
Develop and maintain CDN configurations within Disney's Distribution Mesh, ensuring optimal caching and streaming efficiency.
Implement ITIL-based frameworks for Incident, Problem, and Change Management and provide tier-2 on-call support and escalation.
Minimum 7 years of experience in Content Distribution Network operations or related environments.
Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or equivalent work experience.
Expert knowledge of CDN architectures and configurations and understanding of streaming video protocols (HLS).
Mandatory skills include network troubleshooting, video player knowledge related to cache logic, and effective communication skills.
Experienced in large-scale CDN and caching technology operations, with proven ability to manage distributed edge services.
Proficient in troubleshooting complex network and caching issues and working collaboratively with operations and engineering teams.
Familiar with ITIL standards and incident management frameworks, and capable of driving improvements in performance metrics and infrastructure tuning.