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Metro location and mid-level experience increase applicant density, but aviation domain and specialist skills narrow the pool.
Role requires airline operations expertise and sector certifications, so background fit is highly industry-specific.
Mandatory five years airline operations experience and aviation-specific requirements make shortlisting highly restrictive.
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Act as Business Subject Matter Expert (BSME) throughout Flight Plan Manager product implementation life cycle including onsite and remote customer meetings.
Lead data gathering, data loading, and validation processes before and during solution implementation and delivery.
Collaborate with project managers, account managers, development teams, and customers to support issue resolution and process improvement across Flight Management solutions.
Minimum 5 years experience in Airline Operations.
Experience in customer-facing roles and ability to travel 10% to 50% of the time.
Strong analytical, problem-solving, and communication skills in English.
Not explicitly mentioned in the JD: mandatory educational degree; FAA Dispatcher License or equivalent certification is preferred, not mandatory.
Experienced in airline operations with demonstrated ability to translate business requirements into functional technical solutions.
Proven ability to operate independently under general direction handling complex stakeholder collaboration in solution implementation.
Familiarity or experience with enterprise software deployment and working knowledge of Flight Plan Manager product or similar aviation software.