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Niche voice/IVR specialization and senior level reduce applicant density despite remote.
Telephony, voice testing and conversational AI specialization limits cross-industry transferability.
Mandatory Cyara/Botium, voice/IVR experience and scripting for CI/CD create strict technical filters.
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Lead QA automation for voice/IVR platforms focusing on backend and voice testing frameworks.
Develop and integrate automated voice test suites using Cyara Velocity and Botium into CI/CD pipelines.
Apply expertise in conversational AI and agentic AI agents for voice use cases, leveraging Python or Node.js scripting.
Experience in voice/IVR platform engineering and QA automation is mandatory.
Proficiency with Cyara Velocity and Botium for automated voice testing is required.
Experience integrating voice test suites into CI/CD workflows is required.
Scripting skills in Python or Node.js are mandatory.
Work Experience Required: Not explicitly mentioned in the JD.
Strong background in engineering and automating QA for voice/IVR platforms, indicating technical leadership capability.
Experience with conversational AI ecosystems and agentic AI agents suggests ability to work on cutting-edge voice AI technologies.
Familiarity with telephony protocols and contact center platforms (Genesys GC, Avaya, Google DialogFlow) is a plus for deeper domain expertise.