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Tier-1 employer, metro location, mid-level generalist title balanced by niche ServiceNow specialization.
ServiceNow platform skills are specialized but transferable across enterprise IT organizations.
Explicit 3+ years plus mandatory ServiceNow certifications and integration scripting requirements.
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Own the development, testing, and maintenance of an enterprise-wide ServiceNow service management platform and integrations with existing firm systems.
Analyze business challenges to recommend solutions favoring out-of-the-box functionality over customization to manage platform risk.
Develop and manage ServiceNow workflows, scripts, integrations, configurations, and provide Tier 2 support and platform improvement recommendations.
3+ years of software engineering experience with formal training or certification.
Hands-on experience in ServiceNow development, configuration, and administration including integrations and scripting.
Certified ServiceNow Developer credential is mandatory.
Experience using enterprise-authorized AI-assisted software development tools within work environment.
Demonstrates expertise in balancing ServiceNow configuration versus customization to minimize platform risk.
Experienced in integrating ServiceNow with company platforms using MID Servers, APIs, web services, and modern ServiceNow tools like Flow Designer and Integration Hub.
Skilled at applying automation and AI-assisted coding tools to improve development quality, speed, and security within regulated environments.