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Tier-1 employer, metro location, generic QA lead role, and unspecified experience increase competition.
Core QA skills transferable, but ServiceNow platform requirement reduces cross-industry fit.
Mandatory ServiceNow and automation skills in a regulated bank environment raise shortlist strictness.
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Own test strategy definition and execution for applications configured/customized on the ServiceNow platform.
Develop, automate, and execute test plans, cases, and scripts focused on functional and regression testing within ServiceNow and its interaction with SG information systems.
Identify, document, and manage defects collaborating with ServiceNow and SG application teams to ensure quality standards before releases and deployments.
Strong understanding of ServiceNow platform and application testing on it.
Experience in developing and automating test cases within a development lifecycle.
Work Experience Required: Not explicitly mentioned in the JD.
Work location or notice period: Not explicitly mentioned in the JD.
Experienced QA Lead or Engineer with hands-on ServiceNow testing and automation expertise.
Detail-oriented with ability to interpret specifications and advocate best testing practices throughout the development lifecycle.
Comfortable collaborating with cross-functional teams including ServiceNow and internal SG application teams for issue resolution and quality assurance.