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Mid-level QA in metro with common skillset and experience attracts high applicant competition.
Conversational bot testing requires domain knowledge, reducing transferability to other QA roles.
Explicit 4-5 years requirement but modest technical must-haves yields moderate strictness.
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Execute manual and automated tests for voicebots and chatbots to validate functionality, usability, and performance.
Perform ongoing quality checks on live bots, report flaws, and document improvements on ticketing platforms.
Participate in test planning, regression testing, and contribute to improving testing methodologies and processes.
4-5 years of work experience in QA/testing, preferably in a SaaS environment.
Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
Knowledge of software testing concepts, methodologies, SQL, and log management.
Location requirement: Noida, Uttar Pradesh, India.
Experience in testing of chatbots or voicebots with focus on customer interaction behavior.
Strong capability in both manual and automated testing including test case design and execution.
Ability to collaborate with cross-functional teams to translate requirements into test cases and improve QA processes.