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Tier-1 brand, generalist software title, mid-level experience, and Bangalore location increase applicant competition.
ServiceNow platform specialization and required certifications make skills less transferable across industries.
Explicit 3+ years, mandatory ServiceNow certification and strong platform-specific skills create strict filters.
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Build, test, and maintain an enterprise-wide ServiceNow service management platform, owning development tasks integrating ServiceNow with existing firm systems.
Analyze business challenges and recommend solutions prioritizing out-of-the-box ServiceNow functionality over customization to manage platform risk.
Develop and modify ServiceNow workflows, scripts, integrations, and deliver Tier 2 support, including creating and evolving best practices and standards.
3+ years applied experience in software engineering, with formal training or certification.
Hands-on development and configuration experience on the ServiceNow platform, including scripting and integration using REST, MID Servers, and Flow Designer.
Certified ServiceNow Developer qualification is mandatory.
Experience using enterprise-authorized AI-assisted software development tools with ability to validate and refine AI outputs.
Strong understanding of ServiceNow configuration best practices and ability to balance configuration versus customization to manage platform risks.
Experience working with complex ServiceNow integrations and expansion of ServiceNow modules across Enterprise Service Management.
Familiarity with responsible AI use in software development workflows and ability to guide team practices on secure and effective AI tooling usage.