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Protocol Intelligence

Data-driven signals on your job's competitiveness

CV Match Score

Estimated fit based on your resume

Structured overview of role & requirements

threeFiveKOLKATAofficeDirect Career PageEst. 8–14 LPA

Data-driven signals on your job's competitiveness

Competition Intensity

(High)

Strong Tier-1 brand, mid-level generalist cloud role, and metro location drive high competition.

Background Fit Sensitivity

(Moderate)

Azure infrastructure and L2/L3 operations skills are moderately transferable across industries.

Shortlisting Strictness

(High)

Mandatory AZ-104/AZ-204 certification plus explicit 4+ years experience makes shortlisting highly selective.

Estimated fit based on your resume

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Structured overview of role & requirements

Provide Level 2 and Level 3 technical support focused on resolving complex Azure infrastructure and managed ETL deployment issues.

Perform data analysis to identify opportunities for process improvements and optimize operational performance.

Document processes, track performance metrics, and engage with clients to meet technical support requirements effectively.

4+ years of work experience in technical support or related roles.

Bachelor's degree in Computer Science, IT, or related field.

Certification in AZ-104 or AZ-204 is mandatory.

Proficiency in Azure Infrastructure management and managed ETL deployments.

Experienced in handling complex technical issues in Azure cloud environments with operational support responsibility.

Capable of analyzing data to drive process efficiencies and performance optimization.

Able to work in rotational shifts including weekends and collaborate effectively with clients and internal teams.