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Niche Salesforce specialization reduces pool, but metro location and known MNC brand increase competition.
Salesforce and sales-domain experience moderately restrict transferability across industries.
Mandatory 5+ years and specific Salesforce and sales-domain expertise enforce strict candidate filters.
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Lead the translation of Sales organization needs into strategic and operational IT solutions, including requirement gathering, architecture design, and occasional implementation.
Collaborate with Sales teams and internal/external resources to propose, oversee, and implement technology solutions aligned with enterprise architecture.
Contribute to the architectural roadmap, create and maintain documentation, build Proofs of Concept, and apply coding when necessary, focusing on transformational end-to-end solutions leveraging AI/ML.
5+ years of IT experience, preferably in Sales and Marketing domain (Consultancy, Project, or Development).
Bachelor’s or Master’s degree in Computer Science, Information Technology or equivalent experience.
Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Agentforce, DataCloud, and AI/ML.
Familiarity with Agile methodologies and Agile project management tools.
Experienced in applying IT strategically to transform enterprise sales and marketing operations.
Capable of collaborating with both business and IT stakeholders, including multi-cultural and geographically distributed teams.
Strong communicator with ability to influence across all levels, including juniors, peers, and management in IT and business domains.