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Well-known brand, metro location, mid-level generalist title and broad applicant pool increase competition.
Core Scrum skills are transferable but ServiceNow and ITIL requirements add moderate industry specificity.
Mandatory 6+ years, ServiceNow experience and Scrum/SAFe/ITIL certifications create strict filters.
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Facilitate Scrum ceremonies and ensure Agile team adherence to Scrum principles on ServiceNow platform projects.
Remove impediments and foster collaboration among development team, Product Owner, and partners to deliver value.
Manage product backlog prioritization, collaborate on release planning, and report team progress and metrics.
6+ years of overall IT industry experience.
Experience with Scrum ceremonies and Agile coaching.
Knowledge of ServiceNow platform and implementation projects.
Scrum Master certification (e.g., CSPO, CSP-SM); experience with SAFe or other scaled Agile frameworks.
Demonstrated ability to manage multiple tasks and work globally across cultures.
Experience applying industry best practices and ITIL framework knowledge.
Skilled in driving continuous improvement and challenging existing processes in Agile environments.