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Metro role, generalist Program Manager title, and broad change-management plus communications requirements increase applicant competition.
Change management and communications are transferable, but AI literacy and enterprise-scale experience narrow candidate fit.
Requires enterprise change ownership, methodology fluency, and AI literacy, creating moderately strict hiring filters.
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Own and execute Pearson's enterprise AI change management strategy including stakeholder analysis, readiness planning, and adoption for major AI initiatives.
Build and run the AI Adoption Partners Programme, managing ambassador network design, onboarding, curriculum, community, and measurement targeting ≥80% partner readiness.
Create persona-based AI literacy content and lead internal AI change communications to ensure clear, actionable messaging for all employee levels across business units.
Proven experience designing, leading, and measuring enterprise-wide change programmes in large complex organizations (ownership, not just support).
Fluency with structured change management methodologies such as PROSCI ADKAR, Kotter, or equivalent, applied to AI/digital transformation.
Strong communication skills to translate complex AI strategy into concise, compelling narratives across multiple audiences using Smart Brevity principles.
Work Experience Required: Not explicitly mentioned in the JD.
Experience building and sustaining ambassador or change champion networks that become self-sufficient over time.
Ability to influence cross-functionally without formal authority, coordinating HR, L&D, Communications, and Business Units in matrixed environments.
Strong AI literacy with hands-on knowledge of AI tools and responsible AI principles to credibly design adoption and literacy content.