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PwC brand and Hyderabad location increase applicant density despite niche ServiceNow seniority.
Strong ServiceNow HRSD/WSD specialization limits cross-industry transferability.
Explicit 8–12 years and mandatory ServiceNow certifications create stringent filtering.
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Build and customize ServiceNow HRSD and WSD workflows, forms, widgets, and portals, including modules like Case and Knowledge Management, Employee Service Center, Lifecycle Events, desk booking, visitor management, and space management.
Develop integrations with other HR systems such as SuccessFactors, Oracle HCM, Workday using REST/SOAP APIs and Integration Hub.
Leverage proficiency in ServiceNow platform development (JavaScript, Glide APIs, Business Rules, Script Includes) to implement solutions and ensure seamless integration.
8 to 12 years of work experience required.
Proficiency and hands-on experience with ServiceNow HRSD/WSD and core platform development skills (JavaScript, Glide APIs, Business Rules, Script Includes).
Relevant ServiceNow certifications required: Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Certified System Administrator (CSA).
Education required: BE/B.Tech, MBA, or MCA degree.
Experienced in full lifecycle implementation and customization of ServiceNow HRSD/WSD modules and custom apps within Workplace Service Delivery suite.
Skilled in developing and managing complex integrations with external HR systems and security tools via REST/SOAP APIs and Integration Hub.
Capable of handling platform development responsibilities with strong technical expertise in JavaScript and ServiceNow-specific APIs and components.