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Tier-1 brand and Bangalore metro increase competition, but niche senior networking reduces applicant density.
Role requires specialist networking and security expertise, making cross-industry transferability limited.
Explicit 8-12 years requirement, mandatory CCNA and vendor-specific skills create high shortlisting strictness.
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Monitor and troubleshoot Global Network infrastructure incidents to maintain optimal performance and uptime.
Act as first responder for network incidents, coordinating incident response and escalating issues to maintain SLA compliance.
Collaborate with internal teams and external vendors on network equipment migrations, upgrades, and standard change implementations.
8-12 years of networking experience required.
CCNA or equivalent certification mandatory within 6 months of joining if not already certified.
Experience with routing & switching protocols (TCP/IP, OSPF, BGP), Cisco & Arista devices, and firewall troubleshooting with Palo Alto and/or Fortinet.
Comfortable working weekend shifts; good verbal and written communication skills required.
Experienced in advanced routing/switching and firewall log analysis, with familiarity of network monitoring tools like SolarWinds/Splunk.
Ability to collaborate closely with IT teams and vendors for incident management and network upgrades.
Comfortable operating in a 24/7 Global Network Operations Center environment handling multiple alerts simultaneously and managing escalation efficiently.