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Mid-level generalist product-operations role in a metro market with moderate brand and broad skills draws moderate competition.
Payments, settlements and regulatory expertise create strong financial-services bias, limiting cross-industry transferability.
Explicit three-year minimum plus mandatory payments, settlements and regulatory experience make shortlisting stringent.
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Manage and support cross-functional technical projects within Savings & Investment Operations.
Engage with external partners to set and monitor SLAs and performance metrics.
Provide Level 3 support to member support and guide operations teams toward continuous improvement.
Minimum 3 years work experience in finance, consulting, technology, or operations.
Experience in Payments landscape and knowledge of the Indian financial market.
Familiarity with payments settlements and relevant regulatory guidelines for transactional flows.
Proficiency with Jira, Confluence, and customer ticketing systems.
Experienced in handling complex projects spanning multiple workstreams and collaborating across functions.
Capable of independently owning projects with minimal oversight and proactive in improving processes.
Strong problem-solving skills with keen attention to detail and effective communication with senior leadership and external partners.