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Popular mid-level Scrum Master role in Bangalore with metro location and generalist appeal increases applicant competition.
ServiceNow and ITIL requirements create strong domain bias, limiting cross-industry transferability.
Explicit 6+ years plus ServiceNow, SAFe, ITIL, and Scrum certifications raise shortlisting strictness.
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Facilitate Scrum ceremonies and enforce Scrum principles for Agile teams working on the ServiceNow platform.
Remove impediments to ensure smooth delivery and collaborate with Product Owner and partners to manage backlog and releases.
Track and report team metrics, coach teams on Agile best practices, and drive continuous improvement in delivery processes.
6+ years of IT industry experience with Scrum Master responsibilities.
Experience with ServiceNow implementation projects and understanding of ServiceNow platform capabilities.
Scrum Master certification (e.g., CSPO, CSP-SM) and experience with SAFe or other scaling frameworks.
ITIL certification or understanding of ITIL processes; Location: Bengaluru, India.
Experienced Scrum Master with a strong background in Agile methodologies applied to ServiceNow platform implementations.
Capable of managing multiple tasks across global, cross-cultural teams with a collaborative approach to conflict resolution.
Proactive in challenging conventional processes and driving best practices, focused on measurable delivery improvements and team velocity.