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Metro location and recognizable financial-brand increase competition despite niche Charles River trading support specialization.
Strong trading application and investment-management domain expertise limits cross-industry transferability.
Explicit 6-9 years plus mandatory trading-app, SQL, Unix, and DataStage expertise makes screening strict.
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Provide L1, L2, and L3 technical support for Asset Management trading applications including Charles River IMS, ensuring continuous production uptime and issue resolution.
Monitor production streams, troubleshoot job failures, apply code fixes, and coordinate resolution with business partners and multiple IT teams including offshore support.
Participate in on-call rotation including nights and weekends to address high and critical production incidents and contribute to service improvement projects.
6-9 years of experience in a technical, business-facing role within financial institutions or similar domains.
In-depth knowledge of Investment Banking, Trading applications (including Charles River IMS), and trading functional workflows.
Strong technical skills including extensive SQL, PL/SQL, Unix/Linux commands and scripting; experience with DataStage is required.
Work Experience Required: 6-9 years; Notice period: Not explicitly mentioned in the JD.
Experienced in incident management and able to handle production issues analytically, collaborating with development, infrastructure, and vendor support teams.
Able to communicate complex technical issues effectively to both business and technology stakeholders.
Comfortable operating in a 24x7 support environment with shifts and on-call duties including weekend support.