Back
Niche legacy integration skillset and seniority reduce applicants despite Hyderabad metro location.
Specialized legacy, middleware and Salesforce integration needs limit transferability.
Many explicit senior and niche technology requirements make filters stringent.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own day-to-day production operations for Mattel’s Legacy CRM, retail web apps, middleware layers, and Salesforce Service Cloud integrations.
Lead incident and problem management including triage, root cause analysis, and escalation to meet SLAs; maintain runbooks and lead disaster recovery tests.
Supervise delivery of small enhancements, fixes, change/deployment management, and coordinate vendor and team leadership activities.
Bachelor’s degree in Computer Science, Information Systems, or related field.
10+ years supporting production enterprise applications; at least 5 years in a lead or support ownership role.
Hands-on experience with PowerBuilder, MSSQL Server, Windows Server/IIS administration, middleware/ESB (e.g. MuleSoft, Dell Boomi), and Salesforce Service Cloud integrations.
Experience with incident management, runbook authoring, disaster recovery testing, and change/release management processes.
Experienced in legacy enterprise application stacks involving PowerBuilder and middleware integration layers with Salesforce and tax engine integrations.
Proven leadership managing small production support teams and coordinating with multiple internal and external stakeholders including vendors and business units.
Strong operational focus on incident lifecycle ownership, disciplined change control, and continuous improvement in stable but complex legacy environments.