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Metro-based mid-level improvement role with broad skills and a known corporate brand increases applicant competition.
Process improvement skills are transferable, but supply-chain and industry specifics create moderate domain sensitivity.
Explicit 3–5 years plus Six Sigma/Lean and supply-chain experience make screening relatively strict.
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Lead and execute end-to-end supply chain improvement initiatives focused on process documentation, training coordination, and stakeholder collaboration within defined sub-functions or cross-functional value chains.
Own operational and process escalations, providing root-cause analysis, cross-team coordination, and resolution to drive sustainable improvements and reduce future issues.
Develop and manage meaningful performance metrics to support data-driven decisions and ensure adoption, compliance, and sustainability of implemented improvements.
3-5 years relevant experience in Business Process Improvement roles, preferably with experience in supply chain or customer service operations.
Master's degree in Engineering or MBA with Operations specialization preferred.
Proven experience in project management, process improvement methodologies (Six Sigma, Lean), and digitalization initiatives.
Role requires availability to support multiple global time zones; relocation or visa sponsorship not provided.
Experienced in managing cross-functional projects in supply chain or customer service contexts with measurable business impact and sustained outcomes.
Skilled in independent execution and ownership with ability to operate under standard governance while driving initiatives forward proactively.
Comfortable leveraging data analytics, digital tools, and structured problem-solving methods to influence stakeholders and implement continuous improvements in a matrixed global environment.