Senior Technical Product Manager

Own the end-to-end software development lifecycle (SDLC) for the CRM Merchant Services platform, including backlog grooming, sprint planning, release coordination, and go-live sign-off.

Translate business and compliance requirements into detailed, complete technical specifications and manage pre-commitment reviews to ensure feature impact is thoroughly analyzed before engineering begins work.

Lead delivery of lead-to-merchant lifecycle features, transaction monitoring, underwriting workflows, payout processes, and integrations with payment processors (e.g., TSYS, Fiserv).

10+ years of experience in technical product management or related roles within fintech, payments, banking, or merchant services.

Proven experience managing SDLC including requirements writing, backlog grooming, agile ceremonies, and release coordination with engineering teams.

Ability to communicate clearly with US-based teams in English and translate business needs into unambiguous product requirements.

Willingness to work a hybrid schedule based in Chennai; collaborative work style; familiarity with AI tools in product management context.

Experienced in complex payments or merchant services platforms with strong technical fluency in transaction flows, data models, and integrations to engage credibly with engineers.

Methodical and rigorous in requirements analysis, prioritizing comprehensive impact assessment across all user scenarios, transaction types, and configuration states before development.

Strong operational ownership, driving end-to-end SDLC execution independently while coordinating across product, engineering, and QA in fast-paced, structured product organizations.