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Global financial brand, metro location, generalist infra/NOC role attracts many applicants.
Infrastructure and NOC skills are easily transferable across industries.
Requires specific infrastructure and NOC skills but lacks explicit experience or certifications.
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Monitor and maintain infrastructure components including servers (Windows, Linux, Solaris), network devices (Cisco, Juniper), communication links (MPLS - GWAN), storage devices (Dell, Hitachi, HP), and applications.
Perform Business Ready Checks for critical applications and batch jobs; manage alerts through enterprise monitoring tools, creating and assigning incident tickets.
Troubleshoot production environment problems, escalate as necessary, coordinate with relevant teams and third-party vendors, and provide hands-on support for Infrastructure Services.
Experience Required: Not explicitly mentioned in the JD
Familiarity with monitoring and managing diverse IT infrastructure: servers (Windows, Linux, Solaris), network devices (switches, routers, firewalls, WLC, WAP, VPN, UPS), storage devices, and communication links.
Ability to use enterprise monitoring solutions for alert management and incident creation.
Workplace requirement includes hybrid model with at least three days/week onsite at designated office.
Experienced in proactive infrastructure monitoring and incident management in a complex hybrid environment with multi-vendor network and server technologies.
Capable of coordinating with multiple stakeholders including third-party vendors and internal teams.
Able to follow standard operating procedures within a Network Operations Center (NOC) setting and handle urgent troubleshooting tasks effectively.