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Tier-1 brand and Bengaluru metro increase applicant density, but seniority and platform focus limit the pool.
Core program management skills transfer across industries, but Salesforce/platform experience favors support/digital specialists.
Explicit 12+ years and 5+ years platform experience plus Agile and Salesforce requirements enforce strict screening.
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Lead end-to-end delivery of digital platform programs including customer portals, support tools, and enterprise integrations, ensuring alignment across engineering, product, and business teams.
Act as Scrum Lead for Agile teams, facilitating sprint ceremonies, managing backlog execution, and driving Agile best practices and continuous improvement.
Manage stakeholder communications, risks, dependencies, and delivery metrics to support customer support and digital platform transformation initiatives.
12+ years of program/project management experience with at least 5 years in customer support or digital platforms.
Strong Agile/Scrum experience, preferably as a Scrum Master or equivalent role.
Experience delivering digital platforms or enterprise applications with familiarity in Salesforce and enterprise integrations.
Role is onsite; primary work location at HPE office.
Experienced in leading complex digital platform programs in fast-paced, cross-functional environments balancing strategic and hands-on Agile delivery.
Proficient in stakeholder management and operational communication across engineering, product, business teams, and external partners.
Demonstrated ability managing Agile teams delivering integrated customer support and service experience solutions at enterprise scale.