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Tier-1 brand, remote/hybrid flexibility, common Project Manager title and metro location increase applicant competition.
Role requires ITIL and change-management domain knowledge, making skills moderately transferable across industries.
Requires specific ITIL, ServiceNow, cloud and change-management skills without explicit years requirement.
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Accountable for coordinating and managing IT Change Management processes for DT IT applications on international/French scopes, including organizing Change Advisory Boards and post implementation reviews.
Drive continuous improvement in Change Management processes, service level commitments, and quality of service for OBS IT applications.
Manage Change Management KPIs, reporting, training on Change Advisory Board tools, and facilitate integration of new applications into Change processes.
Work Experience Required: Not explicitly mentioned in the JD
Technical knowledge of Data Center functioning, SDLC, Agile, DevOps, Networking, Cloud Computing, Kubernetes/Azure, and Operating Systems (Windows, Unix, Linux).
Proficiency with ServiceNow and Power BI tools.
Fluent English communication skills.
Experience in IT Change Management with responsibility for coordinating multi-stakeholder change processes in complex IT environments.
Strong ability to manage multiple activities simultaneously with good decision-making and explanation of change impacts and risks.
Comfortable working with international teams and contributing to standardization and continuous process improvements.