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Senior requirement reduces volume despite Tier-1 brand, remote option, and metro locations increasing competition.
Role demands enterprise ServiceNow/HR platform and compliance experience, limiting cross-industry transferability.
Explicit 12+ years, ServiceNow/HR platform experience and required CSM certification make filters stringent.
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Define and own product vision, strategy, and roadmap for enterprise digital platforms including ServiceNow.
Act as Product Owner for multiple Agile Scrum teams, managing backlogs, sprint planning, and delivery predictability.
Drive AI adoption, platform migrations, compliance, and automation strategies reducing manual effort by 30–40%.
12+ years of enterprise technology delivery experience focused on product ownership or business analysis.
Certified Scrum Master certification required or strongly preferred.
Experience with ServiceNow modules (ITSM, Asset Management, Employee Center, Portal) and Agile project tracking tools (Jira, Confluence).
Graduate/postgraduate degree in Business, HR, Technology, or related field.
Experienced in leading large-scale platform migrations and delivering measurable efficiency and compliance improvements.
Demonstrated Agile and Scrum mastery in complex, regulated enterprise environments with cross-functional teams of 10–30+ members.
Strong techno-functional background with expertise in AI integration, automation strategy, and HR technology platforms.