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Mid-level SRE role with common skills and moderate brand, attracting a medium density of applicants.
Core SRE skills transfer across industries, though healthcare experience is preferred.
Explicit 2–5 years requirement and mandatory monitoring stack increase filtering to a medium strictness.
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Continuously monitor production systems including applications, databases, servers, and integrations to ensure high availability, uptime, and performance.
Manage and escalate alerts by severity, coordinate incident resolution across cross-functional teams, and maintain incident timelines and Root Cause Analysis (RCA).
Develop and maintain monitoring dashboards and reports, provide support during deployments and go-lives, and automate routine monitoring tasks to improve operational efficiency.
2 to 5 years of experience in Application Support, Production Support, DevOps, Site Reliability Engineering (SRE), or similar role.
Basic knowledge of Linux and Windows Server administration.
Experience with SQL Server and/or PostgreSQL monitoring.
Basic scripting skills in PowerShell, Python, or Shell scripting.
Demonstrated ability to operate in a production support environment with strong incident management and escalation skills.
Experience supporting enterprise or healthcare applications with understanding of their transaction flows and production support processes.
Familiarity with monitoring tools (Grafana, Prometheus, Zabbix, ELK Stack, Azure Monitor, CloudWatch) and some exposure to DevOps and ITIL practices.