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Metro-based entry-level product role at a known edtech brand with broad responsibilities increases applicant competition.
Product management skills are moderately transferable, though ERP and client-support specifics favor edtech experience.
Explicit experience cap and product/customer-focus create moderate gating but no rigid certifications.
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Execute ERP communication activities aligned with company growth plans.
Support product team in multi-channel activity execution and manage day-to-day campaign trackers, reports, and databases.
Use data insights to improve product experience, coordinate client support, and enhance customer satisfaction through quality service and relationship management.
Up to 2 years of relevant and related work experience.
Bachelor’s degree or equivalent experience.
Willingness to travel up to 10% for team events, training, and customer meetings.
Subject to company on-call policies requiring work outside normal hours as needed.
Has operational experience with executing communication plans and managing campaign tracking/reporting.
Comfortable working within a cross-functional product and client support environment focused on customer service.
Able to work with data-driven insights to enhance product experience and customer relationships.