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Mid-level, common Project Manager title in a metro location increases applicant competition significantly.
Project management skills transfer across industries, but BPO/vendor and AI-specific expectations add moderate specificity.
Explicit 3–5 years requirement plus AI, client-facing, and domain skills create strict shortlisting filters.
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Lead and manage AI-integrated project delivery including client implementations, site builds, and strategic initiatives with a focus on outcomes.
Develop and maintain comprehensive project plans, engage stakeholders, track milestones, and manage communication and expectations across global teams.
Utilize generative AI tools to streamline project documentation, automate processes, enhance data organization, and improve cross-geographic collaboration.
Bachelor’s degree or equivalent business/project management experience.
3-5 years of project management experience with 2+ years in operations or account management involving direct client interaction.
Demonstrated understanding of generative AI fundamentals and proficiency in prompt engineering.
Ability to work across multiple time zones and manage cross-functional, global teams.
Experienced in integrating AI tools specifically Google Workspace with Gemini or similar, to enhance project workflows and content creation.
Has worked in BPO or international vendor management, including launching new sites or geographies.
Possesses certifications such as PMP, Agile, or Lean Six Sigma and familiarity with cloud-based systems like Salesforce, Zendesk, or Smartsheet.