





Senior, niche networking QA role with specific skills and metro location reduces competition.
Specialized networking protocols and C/C++ embedded skills strongly limit cross-industry transferability.
Explicit 10+ years plus mandatory L2/L3 networking expertise and C/C++ requirement enforce strict filtering.
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Troubleshoot and debug complex customer issues related to Data Center routing and switching platforms within the software engineering team.
Fix customer-reported defects and work on feature enhancements in patch releases, ensuring timely root cause analysis and resolution.
Collaborate closely with development teams and subject matter experts to manage customer escalations and update escalation documentation to meet severity-bound SLAs.
BS or MS degree in Electrical Engineering or Computer Science.
Minimum 10 years of relevant experience in networking, specifically layer 2 and layer 3 forwarding technologies.
Expertise in C/C++ programming and experience with management systems like NetConf and gNMI.
Senior level role based in Bengaluru, India; proficiency in English at B2 Upper Intermediate or higher.
Strong technical expertise in network forwarding and troubleshooting in enterprise data center environments.
Experience working within or closely with software development teams using Agile methodologies and tools like GIT and JIRA.
Ability to handle customer escalations independently and communicate effectively across various organizational levels, including product management and field teams.