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Tier-1 brand, mid-level generalist PM title, and metro role drive high candidate competition.
Strong healthcare and contact-center experience requirement reduces cross-industry transferability.
Requires 5+ years plus healthcare/contact-center domain experience and PM methodology proficiency.
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Own end-to-end implementation of new clients, programs, or capabilities including planning, execution, and launch coordination.
Manage day-to-day client interactions and communication related to project execution to ensure clear expectation management.
Serve as primary coordinator across functional teams to drive project progress, mitigate risks, and ensure on-time, in-scope delivery.
Minimum 5 years experience in project management or related roles.
Experience in healthcare or contact center operations.
Proficiency with project management tools and methodologies including Agile, Waterfall, or PMO frameworks.
Work Experience Required: 5+ years in project management or related roles.
Experienced in managing complex projects in cross-functional healthcare environments with multiple stakeholders.
Strong organizational and communication skills capable of coordinating diverse teams and managing risks proactively.
Comfortable with both Agile and traditional project methodologies and able to translate strategic priorities into actionable plans.