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Known fintech brand, metro location and mid-level generalist title balanced by niche treasury requirement.
Strong treasury, finance systems and compliance focus limits transferability across industries.
Explicit 5–8 years plus treasury, ServiceNow, and ITGC/compliance requirements make filters stringent.
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Own and manage day-to-day support for Ripple Treasury application including ticket management, issue resolution, and system stability.
Lead service delivery aspects such as setting up ServiceNow queues, managing incidents, and ensuring operational readiness prior to go-live.
Coordinate with Treasury, Finance, IT stakeholders, and vendors for support models, governance, audit compliance, and continuous improvement of the platform.
5-8 years of experience supporting treasury systems, ERP platforms or finance applications in enterprise environments.
Hands-on experience with application support, incident management, and service delivery, particularly using ServiceNow or similar ITSM tools.
Strong understanding of finance and treasury processes with expertise in system integrations and compliance (ITGC controls, audit readiness).
Work Experience Required: 5-8 years
Experienced in managing vendor relationships and application governance within Finance/Treasury technology environments.
Able to define operational frameworks, support coverage models, and drive incident/escalation management for complex financial applications.
Comfortable working at the intersection of Finance, IT, and Treasury stakeholders, focusing on integration integrity and process optimization.