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Mid-level role, metro location, and popular 5+ experience band increase applicant competition.
Role requires CRM/CDP and Dynamics 365 expertise, limiting transferability across industries.
Explicit 5+ years plus mandatory Dynamics 365 and SQL skills make filters strict.
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Own and analyze customer datasets within Dynamics 365 Customer Insights to ensure data quality and consistency through data unification, matching rules, deduplication, segmentation, and measures.
Use SQL extensively for data validation, investigation, and resolution of data quality issues related to customer data across Dynamics 365 Sales and Customer Service.
Collaborate across product, analytics, and business teams while documenting business rules, data definitions, and usage patterns in the enterprise data ecosystem.
5+ years of relevant work experience.
Strong understanding of Dynamics 365 Customer Insights data concepts including unification, matching rules, deduplication, segmentation, and measures.
Proficiency in SQL for data validation and issue resolution.
Location requirement: Chennai, India.
Experienced with Dynamics 365 Sales and/or Customer Service modules and Dataverse customer data structures.
Familiar with Microsoft Fabric, Power BI, Power Platform, and enterprise data ecosystems related to customer data.
Exposure to Customer Data Platforms, CRM ecosystems, and B2B customer data models with some knowledge of Python or automation tools for data analysis.